Refund policy
Returns:
We accept returns within 14 days of delivery.
Free return shipping.
To be eligible for a return:
- Items must be unused, unworn, and unwashed
- Items must be returned in their original condition and packaging
- Proof of purchase is required
Returns that do not meet these conditions may not be accepted.
Please note:
- Sale items are final sale and cannot be returned unless faulty.
- Customers are responsible for return shipping costs unless the item is faulty.
Exchanges:
If you wish to exchange an item for a different size, please contact us before returning your order to ensure availability.
Faulty Items:
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund where appropriate.
Contact:
For all shipping or returns enquiries, please contact us at:
Info@Veritenoire.com